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Family and Consumer Sciences Research Journal
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Antecedents of Intention to Adopt the Web-Based Computer Aided Facility Management System

Supornchai Saengratwatchara

King Mongkut's Institute of Technology-Ladkrabang, supornchai{at}gmail.com

Jeffery D. Elsworth

Michigan State University

Computer aided facility management (CAFM) is a computerized network system that connects graphic and non-graphic information in a central and comprehensive source of facilities information. Previous studies have revealed that facility management (FM) professionals have been reluctant to adopt the CAFM application. Drawing on diffusion of innovations theory, a model was developed describing the relationships between intention to adopt the CAFM application and five characteristics of an innovation shown to lead to the intention to adopt. The purpose of this study was to examine factors that influence individual FM professionals to adopt the CAFM application. Eight hypotheses used to examine the relationship were supported. Perceived trialability, perceived visibility, and perceived result demonstrability positively related to intention to adopt the CAFM system indirectly through perceived relative advantage and perceived complexity, and perceived advantage and perceived complexity had significant effects on FM professionals' intention to adopt the CAFM application.

Key Words: facility management • FM • computer aided facility management • CAFM • diffusion of innovation theory • DOI theory • technology adoption • FM managers

Family and Consumer Sciences Research Journal, Vol. 36, No. 4, 350-357 (2008)
DOI: 10.1177/1077727X08318313
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